Shipping policy

Order Processing & Delivery

We aim to move every order through fulfillment as efficiently as possible.

Order Processing Time

After payment has been successfully confirmed, orders are generally prepared within:

1–3 Business Days

Processing time covers order verification, preparation, and handling before the package is handed to the carrier.

Shipping Time

After dispatch, the estimated transportation period is:

3–7 Business Days

Estimated Overall Delivery

Combining the normal processing and transportation periods, customers can generally expect an estimated timeframe of:

4–10 Business Days

Tracking Information

Once the package has been shipped, tracking information will be sent to the email address entered during checkout when tracking is available.

Tracking updates may take some time to appear after the carrier receives the package.

Shipping Delays

Actual delivery dates may vary because of:

  • Carrier delays
  • Severe weather
  • Holidays
  • High shipping volumes
  • Incorrect address information
  • Other circumstances outside our control

If your shipment appears to be unusually delayed, please contact our customer service team.