Shipping policy
Order Processing & Delivery
We aim to move every order through fulfillment as efficiently as possible.
Order Processing Time
After payment has been successfully confirmed, orders are generally prepared within:
1–3 Business Days
Processing time covers order verification, preparation, and handling before the package is handed to the carrier.
Shipping Time
After dispatch, the estimated transportation period is:
3–7 Business Days
Estimated Overall Delivery
Combining the normal processing and transportation periods, customers can generally expect an estimated timeframe of:
4–10 Business Days
Tracking Information
Once the package has been shipped, tracking information will be sent to the email address entered during checkout when tracking is available.
Tracking updates may take some time to appear after the carrier receives the package.
Shipping Delays
Actual delivery dates may vary because of:
- Carrier delays
- Severe weather
- Holidays
- High shipping volumes
- Incorrect address information
- Other circumstances outside our control
If your shipment appears to be unusually delayed, please contact our customer service team.